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1

SSME Curricula: An Overview

Gianmario Motta, Thiago Barroero, Giovanni Pignatelli

Journal:

Physics Procedia

Year:

2012

Language:

english

File:

PDF, 431 KB

english, 2012

2

[IEEE 2013 Fifth International Conference on Service Science and Innovation (ICSSI) - Kaohsiung, Taiwan (2013.05.29-2013.05.31)] 2013 Fifth International Conference on Service Science and Innovation - Forecasting in Multi-skill Call Centers: A Multi-agent Multi-service (MAMS) Approach: Research in Progress

Motta, Gianmario, Barroero, Thiago, Sacco, Daniele, You, Linlin

Year:

2013

Language:

english

File:

PDF, 414 KB

english, 2013

3

[IEEE 2011 International Conference on Computer and Management (CAMAN) - Wuhan, China (2011.05.19-2011.05.21)] 2011 International Conference on Computer and Management (CAMAN) - Higher Education Curricula for Services Science

Motta, Gianmario, Barroero, Thiago, Pignatelli, Giovanni

Year:

2011

Language:

english

File:

PDF, 322 KB

english, 2011

4

[IEEE 2011 International Joint Conference on Service Sciences (IJCSS) - Taipei, Taiwan (2011.05.25-2011.05.27)] 2011 International Joint Conference on Service Sciences - Design of Performance Aware Service Systems: A Conceptual Framework and a Case Study

Motta, Gianmario, Barroero, Thiago Giulio, Telese, Ivo

Year:

2011

Language:

english

File:

PDF, 169 KB

english, 2011

5

[IEEE 2012 IEEE International Conference on Service Operations and Logistics and Informatics (SOLI) - Suzhou, China (2012.07.8-2012.07.10)] Proceedings of 2012 IEEE International Conference on Service Operations and Logistics, and Informatics - General Enterprise Framework (GEF)

Motta, Gianmario, Sacco, Daniele, Barroero, Thiago

Year:

2012

Language:

english

File:

PDF, 1.05 MB

english, 2012

6

[IEEE 2010 IEEE International Conference on Services Computing (SCC) - Miami, FL, USA (2010.07.5-2010.07.10)] 2010 IEEE International Conference on Services Computing - Aligning IT Service Levels and Business Performance: A Case Study

Barroero, Thiago, Motta, Gianmario, Pignatelli, Giovanni, Bochicchio, Mario, Longo, Antonella, Raffone, Alessandra

Year:

2010

Language:

english

File:

PDF, 611 KB

english, 2010

7

[IEEE 2011 IEEE International Conference on Services Computing (SCC) - Washington, DC, USA (2011.07.4-2011.07.9)] 2011 IEEE International Conference on Services Computing - Sustainable Service Level Agreements

Barroero, Thiago, Motta, Gianmario, Durante, Marco

Year:

2011

Language:

english

File:

PDF, 552 KB

english, 2011

8

[IEEE 2010 3rd IEEE International Conference on Computer Science and Information Technology (ICCSIT 2010) - Chengdu, China (2010.07.9-2010.07.11)] 2010 3rd International Conference on Computer Science and Information Technology - Service Level Analysis method - SLAM

Motta, Gianmario, Pignatelli, Giovanni, Barroero, Thiago, Longo, Antonella

Year:

2010

Language:

english

File:

PDF, 1.08 MB

english, 2010

9

[IEEE 2013 6th International Conference on Information Management, Innovation Management and Industrial Engineering (ICIII) - Xi'an, China (2013.11.23-2013.11.24)] 2013 6th International Conference on Information Management, Innovation Management and Industrial Engineering - Business Oriented Service Level Management (BOSELM): Perspectives on business-IT linkage, technology and organization issues

Motta, Gianmario, Barroero, Thiago, Sacco, Daniele, You, Linlin

Year:

2013

Language:

english

File:

PDF, 273 KB

english, 2013